RHINO DSL

	Equipment	Download Speeds	Upload Speeds	Monthly Service Fee	ECF*
Bronze Package	Leased	Up to 1.5Mbps	Up to 128Kbps	$24.95	$75.00
Silver Package	Leased	Up to 3.0Mbps	Up to 256Kbps	$34.95	$75.00
Gold Package	Leased	Up to 6.0Mbps	Up to 384Kbps	$44.95	$75.00

	Equipment	Download Speeds	Upload Speeds	Monthly Service Fee	ECF*
Biz Bronze Package	Leased	Up to 1.5Mbps	Up to 128Kbps	$34.95	$100.00
Biz Silver Package	Leased	Up to 3.0Mbps	Up to 256Kbps	$44.95	$100.00
Biz Gold Package	Leased	Up to 6.0Mbps	Up to 384Kbps	$54.95	$100.00

Rhino DSL FAQ

Rhino DSL is a modem technology that turns your existing phone line into a three-channel data delivery system. One channel transmits voice services, so normal phone and fax usage continues whether or not you are accessing the Internet. A second channel transmits data downstream at high speeds, and a third bi-directional channel transmits data upstream. The downstream and upstream channels carry information to and from the Internet. Therefore, phone or fax calls occurring on the first channel are not affected by your online activity.

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Rhino Communications has become synonymous with providing the best possible Internet at the best possible price along with first class customer support since 1995. We provide straight forward pricing so you don't have to buy a bundle of other services to get our best price. This is no exception with our Rhino DSL, with speeds up to 6 MegaBytes, 10 Email accounts, and much much more. Contact us today to get signed up!

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Cable modems offer service over a shared cable. Multiple users may be connected to the same local cable line. The more users per cable line the slower you Internet becomes. Rhino DSL provides a dedicated connection so that you don't have to share your local access connection with other users.

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Rhino DSL offers download speeds ranging from 1.5 Mbps to 6.0 Mbps. With a Rhino DSL Internet connection you have the ability to download files and surf the Internet at very high speeds. Exact throughput speeds experienced will vary based on several factors, including the distance between your home or business and our central office, the condition of your line, traffic on the Internet, and the performance of servers hosting web sites you visit.

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We currently only offer service in the Oklahoma 405 and 580 area codes. Another requirement is that you must have voice service established with ATT. If you meet those requirements we would need to then "loop qualify" your telephone number to see what the distance between you and our nearest Central Office or Remote Terminal is. This distance will also tell us what package you will qualify for. Contact us today so we can loop qualify your telephone line!

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You will need DSL filters and a DSL modem, both of which are included in your self-install kit. You will also need a Ethernet Network Interface Card (NIC). A NIC is not included in the self-install kit, but most computers in recent years have shipped with a NIC installed. If you are unsure if you have a NIC or not please Contact us.

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It is not uncommon for homes or businesses to have more than one computer these days. You actually have a few different options available to you. First you can purchase a DSL Router from us that includes 4 hardwire ports for an extra $25.00. Second you can purchase a DSL router with Wireless capabilities from us so you can get your desktop and laptops connected for an extra $45.00. Finally you can get our basic modem and purchase an off the shelf router from your local retailer. Though our tech support department has a vast knowledge of most router products, it will be your responsibility to configure and connect your router to the DSL Modem. If you decide to purchase a router or already have one we Highly recommend D-Link, NetGear, or Belkin. Contact us if you are unsure or have any more questions.

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Once you place your order for Rhino DSL, we will send you a DSL self-install kit. The kit will walk you through the installation process, including installing your DSL modem, and using filters. Instructions are included with the kit, and our friendly tech support staff are always available to help you with the installation.

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Rhino Communications can provide installation services if you fall with in our service call area. Installation services will be billed at a rate of $65.00 per hour for non networking and $125.00 per hour for networking. We also can recommend local computer retailers, that we have partnered with, that may offer better rates since repair and installation services is there primary business. Please Contact us if you need more information.

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It normally takes about 3 business days from the time you place your order for us to get your DSL line provisioned, during this time you should receive your DSL installation kit. You can Contact us to verify provisioning is complete before you install your DSL equipment if needed.

Our billing cycle is from the 1st day of the month to the last day of the month. We send out statements two weeks before the 1st of the month. Payments are due on the 1st and late by the 15th. You will be charged a late fee of $5.00 if the payment is not received on time as a result your services may be suspended also. We accept several methods of payment Check, ACH, Automatic Credit Card, Cash, All Major Credit Cards, and Cashiers Check\Money Orders. Payments are accepted over the phone, online, postal mail, and at our corporate headquarters. Please Contact us if you need more information.

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There is a 12 month contract required with our Rhino DSL service. If you wish to cancel service before the 12 month period then the Early Cancellation Fee (ECF) will apply. If you have any questions please contact us for more information.

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Yes! There are two ways you can get "FREE" service. You can pay your bill 11 months in advance and receive the 12 month free! You can also take advantage of our REFERRAL PROGRAM. The way the referral program works is like this, if you refer a friend to our service and they signup you will get 1 month free service. A few things to remember is that they must supply your account name at the time of install. They will not be allowed to call the next day with the referral information. The other thing to remember and most important is that there is NO LIMIT to the number of referrals you can use. If you would like more information about the REFERRAL PROGRAM please contact us.

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The easiest way to signup for Rhino DSL is to fill out our contact form or give us a call, this will allow for one of our sales representatives to call you back and speak with you directly. We prefer this method since we have to "loop qualify" your telephone number which may require more information.

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